return

Return Policy

You can return your order to us within 14 days of receipt - completely straightforward and without providing a reason.

How Returns Work

  1. Carefully pack the items, ideally in their original packaging.
  2. Include a note with your order number in the package.
  3. Send your return to the following address:
Jonathan Heinz
ItalianCharmsDE
Neudecker Street 4.
55457 Gensingen

Please note that the shipping costs are borne by you as the buyer.

If you have questions about exchanges and returns of your order or individual items, please feel free to contact our customer support at: support@italiancharms.de