return

Return policy

You can return your order to us within 14 days of receipt - completely straightforward and with no need to provide a reason.

How returns work

1. Pack the items carefully, ideally in their original packaging.
2. Include a note with your order number in the package.
3. Send your return to the following address:

Jonathan Heinz

ItalianCharmsDE

Neudecker Straße 4.

55457 Gensingen

Please note that you, as the buyer, are responsible for the shipping costs.